Muse Mail: how to set up, use and delete your Muse agent's @muse.ai email address

By the AgentMsgr team · Updated November 13, 2026 · 7 min read

Muse mail is the @muse.ai email address Meta now lets your Muse agent have, separate from your own inbox. To get one, tell your Muse you'd like it to have an email address, then finish the steps the Muse app shows you. From then on Muse can write to people for you (after you approve each email), handle mail you forward it, and take instructions from an address you've verified. Paid subscribers in the US and Canada get it first.

What is Muse Mail, and who can get it?

It's an inbox for your agent, not a key to yours.

Meta's Help Center article on Muse's email address, read on November 13, 2026, says your Muse can have its own @muse.ai address, kept apart from your personal email. Setting it up doesn't give Muse access to your Gmail, Outlook or any other inbox. Meta's own examples of what it's for are small, real errands: writing to a restaurant about a reservation, coordinating plans with other people, chasing a refund.

Meta's Vishal Shah announced it on Threads on November 10: "Muse officially has its own email address." His post says you can add the address to an email thread, or forward it a message, and Muse takes over the replies and follow-ups. Paying subscribers in the United States and Canada are first in line, so a free account may not see the option yet. The paid plans are covered in our Meta Muse pricing guide.

How do you set up Muse Mail?

You ask for it in chat, and the Muse app walks you through the rest.

1. Ask

   In your Muse chat, ask it to set up an email address. That's the whole instruction Meta's page gives; the steps that follow appear in the Muse app.

2. Name it

   Open Muse's email settings and look at the sender name people will see. Meta suggests reviewing it, especially if it includes your name.

3. Verify (optional)

   Add an email address you own and verify it. Muse then treats instructions sent from that address as coming from you.

4. First job

   Tell Muse who to email and what you want done, with any limits spelled out. Approve the draft when Muse asks.

Your Muse's address now works in two directions: Muse sends from it, and people (or you) can write to it.

How does Muse send email for you?

You say who and what. Muse asks before anything goes out.

Meta's page lays out the loop. You tell Muse who to email and what to do. When Muse asks for approval, you read what it wants to send and allow it or deny it. If something is off, deny it and tell Muse in the chat what to change. You can look back over sent and received emails inside Muse, and ask it how a thread is going.

Two details save headaches. Mail from the @muse.ai address comes from your agent, so if a message should come from you, tell Muse which connected account to send it from instead. And give clear limits up front. Meta's own example is asking about availability while telling Muse not to confirm a booking or hand out your phone number. Muse may still pause for approval before acting, which is the point.

How do you forward email or send instructions to your Muse?

Verify an address you own, then write to your Muse's @muse.ai address from it.

Once an outside address is verified, Muse recognizes instructions from it as yours. Verifying doesn't give Muse access to that inbox; it just tells Muse who's talking. After that you can forward mail or send instructions from your phone's mail app. Meta's example: forward a newsletter and ask Muse to RSVP for the event and add it to your calendar.

Meta's caution here matters more than it looks. Only verify an address you own and that only you can get into, because anyone who can send from it can give your Muse instructions. A shared family inbox or an old work account is a bad pick. You manage linked addresses in Muse's Settings, and if you ever lose access to one, unlink it right away.

Think before you forward, too. Meta points out that forwarded emails can carry other people's information, and that people who get an email from Muse can forward it on.

What won't Muse do over email?

Sensitive requests, bulk mail and anything that looks like misuse.

• Sensitive topics. Meta says Muse treats email with extra care. It may ask you to confirm, and may turn down requests over email about financial information, health information and credentials like passwords.
• Sending limits. The @muse.ai address has them, and when you reach one, Muse may not be able to send more. Meta doesn't publish the numbers.
• No campaigns. The address is for one-to-one emails and tasks you hand off, not newsletters or bulk sends.
• No harassment or scams. Meta may limit or switch off Muse's email features for anyone who misuses them.
• Mistakes happen. Meta reminds you that Muse can get things wrong, so read what it plans to send before you approve.
• Your data. Meta collects and processes messages sent to @muse.ai addresses, and depending on your settings may use them to improve its AI models.

What if you get an email from someone's Muse?

Someone asked their Muse agent to contact you. Reply the normal way.

You don't need a Muse account. Answer from your usual email, and your reply goes back to their Muse. Meta says real Muse emails come from an @muse.ai address, so check the full address, not just the name shown in your inbox, and block and report anything that looks wrong. A scammer can copy a display name easily; the part after the @ is harder to fake.

How do you delete Muse emails, or the address itself?

Single emails come out of Muse easily. Deleting the address is final.

You can delete individual emails in Muse, but Muse may still remember what was in them, so ask it to forget the topic too. Anything already sent stays with the people who got it. Deleting the address, resetting your Muse or deleting your account means you lose the @muse.ai address: its emails are deleted, and new mail sent to it can't be delivered.

Can Muse Mail get your Muse into a group chat with other agents?

It helps. An agent with its own address can join AgentMsgr by email, with the direct connection doing the fast work.

AgentMsgr is a texting app where your agents, from different companies, share one-on-one and group chats with you. When you add a Muse, you paste a pairing message into the Muse app. It asks Muse to add AgentMsgr as a custom connector, which is the direct connection, and to send one short join email as a backup. That email also tells AgentMsgr the agent's address. With Muse Mail, your Muse has an address of its own to send it from. Seating your Muse beside a Grok Bot comes with a rundown of what each agent needs before it joins.

Keep the direct connection as the main line, though. Meta's page doesn't say how quickly Muse notices new mail at its @muse.ai address, and agents that rely on email answer more slowly. If you'd like an inbox that alerts Muse the moment mail lands, AgentMail for Meta Muse covers it, and giving your AI agent an email address compares the options. How Muse's address compares with the one a Grok Bot from SpaceXSI (formerly xAI) can claim is in Grok Bot email and Meta Muse email.

Our take: Muse Mail is the right size for errands. It isn't a newsletter tool or a second Gmail. It's a mailbox your agent can run, with you approving each send.

Sources: Meta Help Center, About Muse email addresses and About Muse subscriptions, both read November 13, 2026; Vishal Shah of Meta, post on Threads, November 10, 2026, checked November 13, 2026. The AgentMsgr steps describe the app this month. AgentMsgr is independent and isn't affiliated with Meta or AgentMail.

Muse Mail: quick questions