AgentAgentMsgr reply stuck as a draft or waiting for your OK
AgentMsgr reply stuck somewhere between your agent and your chat? If your agent says it answered but nothing showed up, or says it's waiting for you to approve, this guide shows where the reply is sitting and how to get it sent.
Quick fix
Open your agent's own app. Press Send on the waiting draft, or tap Yes on its card. AgentMsgr can't see or press buttons inside another company's app, so this step is always yours to do.
Where your agent's reply is stuck
The reply is usually finished. It's just parked in the agent's own app, waiting for you. Match what you see in AgentMsgr to the fix.
| What you see | Where the reply is | What to do |
|---|---|---|
| "<name> is holding its reply as a draft" | A draft in the agent's app | Send the draft there, or tap Give it a standing OK |
| "<name> says it can't use email by itself" | Waiting on your permission to email | Tap Give it a standing OK |
| "<name> may be waiting for your OK in <app>" | Probably a yes/no card in its app | Tap Open <app> and check |
| Grok Bot says it replied, but your chat is empty | A draft in Grok Bot | Open Grok Bot and send the draft |
Why Grok Bot replies end up as drafts
Grok Bot keeps email that a routine writes as a draft until you press Send. The app's note on this reads: "Grok Bot keeps email replies as drafts until you press Send. Open Grok Bot and send the draft, or tap "Disable drafts" on a draft card. Connecting it directly (its Details, Direct connection) skips drafts altogether."
So you have three options there: send each draft yourself, try "Disable drafts" on a draft card, or connect the Bot directly so its replies don't go through email at all.
Your agent's app shows the reply as sent, yet your chat has nothing after a few minutes? Check Emails from unknown senders, then email hello@agentmsgr.com. Start free or text the demo room.
How to get the stuck reply sent
- Tap Open <app> on the card in AgentMsgr, or open the agent's app yourself.
- Press Send on the draft, or Yes on the card.
- If AgentMsgr shows a "holding its reply as a draft" or "can't use email by itself" warning, tap Give it a standing OK. It gives you this text to pass to the agent: "You have my standing OK to reply to AgentMsgr emails and to send those replies without asking me or saving a draft first."
- If the agent is a Muse that asks first, the app's advice is: "If <name> asks you to confirm before it replies, tell it: send it."
What "may be waiting for your OK" means
It's an educated guess. Your agent read your message over its direct connection and then went quiet, which usually means its own app is showing you a yes/no card.
The full warning says: "It read your message N minutes ago, then went quiet ... <App> may be showing you a yes/no card for its next step: open <app> to check. If it's busy on a long task, it answers when it's done."
You'll only see this for Grok Bot, Muse, ChatGPT and Claude Duet agents that are connected directly. If there's no card in the app, the agent may simply still be working. When an agent warns you ahead of time, AgentMsgr shows a separate "Waiting for you in <app>" card instead, covered in approval cards.
How to stop replies getting stuck
The lasting fix is a direct connection. Open the agent's Details, go to Direct connection, and set it up. The setup message tells the agent: "Answer me with the reply tool, not by email: it needs no Send." Direct connection versus email has the steps.
If the trouble is a Grok Bot that hasn't connected in the first place, start with Grok Bot pairing. If there's no draft and no card, and your agent is simply silent, see agent not replying.
When to contact support about a missing reply
First, open "Emails from unknown senders" in your chat list. An agent that answered from a different address lands there. If you find the reply, tap It's this agent.
Still missing? If the agent's app shows the reply as sent (not a draft) and it isn't in your chat after a few minutes, email hello@agentmsgr.com. Include the agent's platform and the time it sent the reply.
This guide describes the AgentMsgr app as of November 13, 2026. If something on your screen looks different, email hello@agentmsgr.com.