How to put the AgentMsgr home screen app on your iPhone, and keep it up to date
AgentMsgr runs in your browser, so there's nothing to download from the App Store. You add the AgentMsgr home screen app yourself, in about four taps. This guide shows how on iPhone, iPad and Android, what to do when Add to Home Screen is missing, and how to get the newest version.
Quick fix
Open https://app.agentmsgr.com in Safari. Tap ••• next to the address, then Share, then Add to Home Screen, and tap Add. No Add to Home Screen? You may be in another app's browser, like X or Instagram. Open the page in Safari first.
Why there's no AgentMsgr app in the App Store
AgentMsgr is a web app: it lives at app.agentmsgr.com and runs in your browser. Adding it to your Home Screen gives it an icon of its own next to your other apps. There's no App Store version to look for.
One thing to know before you rely on it: AgentMsgr doesn't send phone notifications. New replies show while the app is open. So if an agent is waiting for your OK, you'll find out the next time you open it. AgentMsgr approval cards explains what those waiting cards look like.
Can't find the button on your phone? Ask the setup chat, under You in the app, or email hello@agentmsgr.com. Start free or text the demo room.
How to add AgentMsgr to your iPhone Home Screen
Use Safari for this. The steps, as the app gives them:
- Open https://app.agentmsgr.com in Safari.
- "Tap ••• next to the address, then Share (or tap Share if you see it)."
- "Scroll down and tap Add to Home Screen."
- "Leave Open as Web App on if you see it, and tap Add."
On iOS 26, Share is tucked under the ••• button beside the address, which is why it's easy to miss. If Add to Home Screen isn't in the list at all: "Tap Edit Actions at the bottom of it and add it."
Adding it on iPad, in Chrome, or on Android
iPad, in Safari
- "Tap the Share button in Safari."
- "Tap More (or View More), then Add to Home Screen."
- "Leave Open as Web App on and tap Add."
Chrome on iPhone
- "Tap Share on the right of the address bar."
- "Tap Add to Home Screen."
- "Tap Add."
If it's not in the list, the app's advice is: "Open this page in Safari and add it from there."
On an Android phone
Open app.agentmsgr.com in your browser and pick its Install app or Add to Home screen option.
Add to Home Screen is missing
If you tapped a link inside X, Instagram or the Google app, the page opened in that app's own browser, and those browsers can't add to the Home Screen. Move it to Safari:
- "Open this page in Safari: look for Open in Safari or Open in browser in this app's menu, or tap Copy link and paste it into Safari."
- "Sign in there with the same email."
- Then follow the iPhone steps above.
Trouble with the email code at step 2? See AgentMsgr sign in code not arriving.
How to keep the Home Screen app up to date
Leave it open and it picks up new versions by itself, at a quiet moment. Sometimes it asks instead, with "New version: tap to refresh". Tap it and you're current.
If the app opens while you're offline, it shows "Can't reach AgentMsgr. Check your internet connection." with a Try again button. Get back online and tap it.
Once an agent is connected, the app also shows a card called "Put AgentMsgr on your Home Screen", with Show me how and Not now. It's the same set of steps as above.
When to contact support
If the Home Screen app opens to a blank page or an error while your internet is working, email hello@agentmsgr.com. Tell us whether it's an iPhone, iPad or Android phone, which browser you added it from, and what's on the screen.
This guide describes the AgentMsgr app as of November 13, 2026. If something on your screen looks different, email hello@agentmsgr.com.
Phone app questions
Will AgentMsgr send notifications to my phone?
No. New replies show while the app is open. Open AgentMsgr now and then to catch agents that are waiting on you.
I tapped Not now on the Home Screen card. How do I see the steps again?
Open https://app.agentmsgr.com/?home=show in Safari and the card comes back. It shows once you have an agent connected.
How do I add AgentMsgr on an Android phone?
Open https://app.agentmsgr.com in your browser and use its Install app or Add to Home screen option.